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Useful Information

Pets and other live animals

Although we love pets and other live animals, we have to say no to them on board our aircraft. As our aircraft are not pressurized due to low altitude we fly at, the change in pressure can be extremely uncomfortable to live animals. Therefore, considering the wellbeing of our animal friends and high level of hygiene we maintain inside our aircraft, we cannot permit live animals on board.

Smoking

For the comfort and safety of our passengers, we ask our passengers to refrain from smoking inside terminal buildings and on board Cinnamon Air aircraft.

Flying while pregnant

Generally we have no restrictions for our passengers who are pregnant. However, please consult your doctor to determine if flying in unpressurised aircraft is safe for you and your expected.

Restricted items

Although Sri Lanka is not under a significant threat, we take your security very seriously. In order to minimize safety and security risks for our passengers, we have restricted the carriage of following items in carry-on luggage or in checked luggage on board Cinnamon Air aircraft:

  • Explosive material
  • Explosive devices
  • Realistic replicas of explosive devices
  • Firearms
  • Realistic replicas of firearms
  • Ammunition for firearms
  • Realistic replicas of ammunition
  • Self-defence or martial arts equipment
  • Tools with blades
  • Containers with compressed gas
  • Flammable materials
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